Privacy policy

Last updated: September 3, 2026

GrillsForYou ("GrillsForYou," "we," "us," or "our") operates grillsforyou.shop (the "Site") and sells outdoor grills, BBQs, and smokers. This Privacy Policy explains what personal information we collect, why we collect it, and what rights you have over it. By using the Site or placing an order, you agree to the practices described here.

1. Information We Collect

We collect the following categories of information, depending on how you interact with us:

Contact information: name, billing and shipping address, email address, and phone number.
Order information: the products you purchase, order value, and order history.
Payment information: your payment card or payment method details are entered directly into our payment processor's secure system. We do not store full card numbers on our own servers.
Device and usage information: IP address, browser type, referring/exit pages, and browsing behavior on the Site, collected automatically through cookies and similar technologies.
Communications: anything you send us through the Contact page, email, or customer support, including order numbers, warranty claims, and attached photos.

2. How We Collect Information

We collect information directly from you (when you place an order, create an account, or contact us), automatically through your use of the Site (via cookies and similar technologies), and from service providers who help us operate the Site, such as our payment processor and shipping carriers.

3. How We Use Your Information

We use the information we collect to:

Process, fulfill, and ship your orders
Communicate with you about your order, including confirmations, shipping updates, and delivery notifications
Respond to customer service, warranty, and return inquiries
Detect and prevent fraud or unauthorized transactions
Improve our Site, products, and customer experience
Send marketing communications, where you have opted in, which you may unsubscribe from at any time
Comply with legal, tax, and accounting obligations

We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to keep your cart working, remember your preferences, and understand how visitors use our Site so we can improve it. This may include analytics tools that help us measure Site traffic and performance. You can disable cookies in your browser settings, though some Site features (such as your shopping cart) may not function correctly as a result.

5. How We Share Your Information

We share the minimum necessary information with third parties who help us run our business, including:

Payment processors, to securely process your payment
Shipping and freight carriers, to deliver your order
Email and SMS service providers, to send order and marketing communications
Our e-commerce platform provider (Shopify), which hosts and powers this Site

Each of these providers maintains its own privacy policy governing how it handles your data. We may also disclose information where required by law, to enforce our policies, or to protect the rights, property, or safety of GrillsForYou, our customers, or others.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including for as long as needed to satisfy accounting, tax, warranty, and legal recordkeeping requirements. When information is no longer needed, we take reasonable steps to delete or anonymize it.

7. Your Privacy Rights

Depending on where you live, you may have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate personal information
Request deletion of your personal information, subject to legal exceptions
Opt out of marketing communications at any time
Request a copy of your personal information in a portable format

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt out of the sale or sharing of personal information — we do not sell personal information, so there is nothing to opt out of in that respect. To exercise any of these rights, contact us using the details below.

8. Children's Privacy

The Site is not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will take steps to delete it.

9. Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Do Not Track

Some browsers support a "Do Not Track" signal. Our Site does not currently respond to Do Not Track signals, as there is no industry-standard approach to honoring them.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the revised policy on this page and update the "Last updated" date above.